Topic

Topic

  • Evaluation of existing measures of productivity for the service sector
  • Enhancement of measurements of IT-based services
  • Identification of the effects of of IT- based, especially software-related services on productivity
  • Identification of best practicews in controlling of IT-based services
  • Examination of the possibility of statistical implementation and generalization of the enhanced measures

Methodology

  • Conceptual classification of existing measures of productivity at the macroeconomic, firm and process level.
  • Statistical and econometric analysis based on data provided by the German Federal Statistical Office and the EU KLEMS database
  • Statistical and econometric analysis based on company surveys conducted by the ZEW
  • Expert interviews and case studies are used for the study of sourcing relations in the IT sector and software-related services